The Wingman’s Campground gets a SCATHING REVIEW!
Known for facing problems head-on, the RV Wingman discusses a recent Yelp Review that will leave many readers speechless. But the Wingman has plenty to say in this opening segment of The RV Show USA Radio Program as he discusses the difference between communication and EFFECTIVE communication. How effective of a communicator do you think you are? You may reconsider (and maybe not) when you hear this segment. Let us know what you think below or call and leave a voicemail 24/7 at 1-330-Wingman 1(330) 946-4626.
Gentlemen, this is a Football!
When legendary football coach Vince Lombardi began his dynasty, he started with the basics. He told his team “Gentlemen, this is a Football!” Sounds silly, right? But Lombardi built a string of winning seasons and legendary players around the fundamentals of football. In this Ask the Manufacturer Segment 20-32, the Wingman and Rockwood/Flagstaff’s Andre Fisher discuss the fundamentals of RVs and the knowledge needed in order to make the best decisions possible. Knowing the fundamentals and understanding the basics is what makes smart RVers. And as we’ve learned, smart RVers are happy Campers. Learn some of the fundamentals of RVing and let us know your thoughts below. Enjoy.
And more!
Another Camping World call from a Covid Nurse
The number of newbies to RVing is staggering and dealers have never been busier. This is good news for sales. But is it good news for buyers? According to the Wingman, it might be. But it can also prove to be a time when these newbies make some decisions that may turn into monumental financial issues in the future. In this opening segment, the Wingman tells of a recent conversation with a nurse who’s looking at full-time RV living and is considering a 240 month loan with no down payment. Good move? Or disaster? Take a listen and let us know your thoughts.
Teamwork and Time-on-the-line matters to this RV Manufacturer
Andre Fisher is the individual who helped the Wingman have a change of heart in how he viewed RV manufacturers and their commitment to quality. In this first-time appearance on The RV Show USA, Fisher shares some perspective as an industry insider “who’d been around the block” and talks specifically of how teamwork at the plant he words in; along with time-on-the line are huge reasons why the brands he represents are so well loved by their owners. Many things in this first in the series with Fisher are worthy of consideration by those who will be buying an RV.
And more!
The RV Wingman asks “What the hell”?
The emails pour into the RV Wingman’s inbox every week. Many of them are complaints from angry RVers and justifiably so. Others leave him scratching his head and wondering “what in the world”? That’s the situation he talks about in this opening Segment of The RV Show USA when a first-time buyer asks for advice in how “not to get taken”. You won’t believe what this buyer expects from his RV dealer. The problem is, the buyer has no idea that his expectations and requirements for purchase will likely NEVER be met by a single dealer in the country. Find out what this buyer expects and how the comments/advice the Wingman has for him.
Does anyone in the RV Industry really listen to RVers?
Kenny Miller, Lead design engineer for the Flagstaff/Rockwood division of Forest River discusses what happens “behind closed doors” at the plant as well as how they view comments, input and suggestions from RVers regarding future product changes. And Kenny shares one thing that; in the Wingman’s opinion helps separate Flagstaff/Rockwood from so many other manufacturers. This is episode #20-30 in our Ask the Manufacturer series.
And more!
The Wingman is worried about this Military Vet
The RV Wingman receives emails and voice messages on a regular basis and does his best to get back to everyone. So many people need some advice. So many people are concerned. What’s the right thing to do? In this short segment, the Wingman reads a recent email from a veteran suffering from PTSD and is on SSDI. With a very limited budget, this military hero purchased a 20 year old motorhome sight unseen. He’s going to take delivery of it and now he’s asking for some help and advice. Will the Wingman sugar-coat his response? Will the Wingman provide some helpful advice that you can learn from? Take a quick listen and decide for yourself.
So “THAT’s how they do it!”
The Wingman garnered some interview time with the Lead Design Engineer from the Rockwood/Flagstaff division of Forest River to discuss how they go about implementing new designs into their RVs. Kenny Miller shares the “how” changes in RVs take place as well as some of the things he looks at when he walks in an RV. You may be surprised at how he sees things as compared to how you may see things in this episode 20-29 in our Ask the Manufacturer series.
Addicted to bringing joy to others. Literally!
The Wingman finds a guest with a heart of gold in Las Vegas. She also has an addiction; a healthy addiction that brings joy to thousands of complete strangers with a very simple “act” of kindness. Evidently, it’s an act of kindness to strangers that has captured the imagination of tens of thousands of others (including many RVers) across the nation. In today’s challenging and divisive times, the Wingman thought a story about kindness and the people that bring kindness to others would be a welcome break from the non-stop negativity that surrounds us.
Are all RVs really Junk? The Wingman talks trash!
The Wingman shares the story of a man he met who’s on his 4th RV in 2 years, the tens of thousands of dollars he lost in that 2 year period and other mistakes he made along the way. It’s an eye-opening (and sobering) monologue with some words of advice for any buyer of a new RV that should be heeded. Plus, it’s another “thank you” from a man who just received more than $5,000 back when he followed the Wingman’s instructions on how to Cancel a Good Sam ESP. Great info. Sobering, but great.
Just say NO to your RV Dealer!
One of the most common complaints the Wingman hears from consumers is one that could’ve been avoided entirely. In this Ask the Manufacturer Segment, Flagstaff/Rockwood Customer Service representative Melissa Hoover give her advice to consumers who’re buying a new RV that isn’t campground ready. She also discusses the importance of understanding your RV’s warranty and the difference between Owner’s responsibilities and those of the Manufacturer and how to approach making a warranty claim.
And more!
Has Camping World kept their promises to consumers?
In this opening segment of The RV Show USA, you’ll hear from actual RVers who’re beyond disappointed in the treatment they’ve received from Camping World. These are real customers with real stories and should be considered when deciding what Dealer you are going to buy your RV from. FYI, Marcus Lemonis (CEO of Camping World) has an open invitation to join the Wingman in the studio for a live stream to take calls and questions from listeners.
The most cringeworthy complaint from RVers is….?
Handling customer service calls and emails is second nature to Melissa Hoover from the Rockwood/Flagstaff division of Forest River. But one type of issue seems to get more attention than any other. What is it? And how does this professional feel about this issue? More importantly, how has her division responded?
Be the Coolest Camper in the Campground!
Technology has solved the problem of your RV’s A/C not being able to keep you cool on those hot summer days. In this interview, you’ll learn about a product that will allow an RVer to run BOTH A/C units off of 30amp power! This “install-it-yourself” device is making RVing more comfortable for RVers everywhere who’re trying to stay cool in their RVs on the hottest of days. How will this technology make YOUR RVing experiences better? Take a listen and find out as the Wingman visits with SoftStart USA’s Doug Curtis.
A designated driver needed to buy an RV?
In this opening segment of The RV Show USA, the Wingman provides some ideas worth considering if you are going to buy a new RV. Do you really need a designated “driver”? Well, not exactly but you could benefit from the suggestions made in this quick segment; especially if you are new to the RV buying process. Plus, the Wingman discusses the difference between hearing and listening. Think you know the difference? And does it even matter?
RV Customer Service rep feels for RVers with problems!
In spite of her youth, Flagstaff/Rockwood Customer Service representative Melissa Hoover is extremely passionate about providing the best ownership experience possible for every owner of one of their brands. In this short interview with the Wingman, Melissa shares what she would do if a dealer tried to sell an RV that wasn’t “campground ready”. What a breath of fresh air to hear a customer service representative that truly CARES about the customer.
Tire expert talks blowouts and China Bombs!
There’s nobody more knowledgeable in the country when it comes to RV tires than Roger Marble. A retired tire engineer for more than 40 years, Roger’s experience with tires includes working with Indy car winners (too many names to mention). He also performed “autopsies” on tires to determine the true cause of “failure”. How does Roger feel about blowouts? Is there such a thing as China Bombs? What’s the one thing he would tell his friend before buying a set of tires? Find out the answers and more in this conversation with Alan Warren, The RV Wingman.
Buyers- Avoid getting fleeced in the coming months!
With the intense interest in RVing around the country due to the pandemic, all is not ice cream and lollipops for RV Dealers. The RV Wingman explains and tells you how some Dealers are fleecing unknowing consumers. Also, a couple of crazy camper stories from in the news and more. Post your thoughts and comments below. If we read them on a future show, we may send you a prize. Thanks for being a part of our RVing community!
How an RV Industry person reacts to a caller’s cringeworthy comments
Rockwood/Flagstaff’s Melissa Hoover is responsible for communication between consumers and dealers and works extremely hard to build trust and relationships between the Industry and RVers. How does she respond to a recent caller’s concerns regarding warranty claims and how they are handled? Check it out and post your thoughts and comments below. If we read them on a future show, we may send you a prize. Thanks for being a part of our RVing community!
RV Lemon Lawyer Ron Burdge joins the Wingman
He’s the best-known RV Lemon Lawyer in the country and his specialty is RV lemon law. In fact, Ron Burdge and his law firm handle RV lemon law claims exclusively. Ron joins the Wingman and gives some meaningful advice for that will help all RVers. If you are an RVer and interested in RV lemons, you need to know about Ron Burdge. Post your comments here. If we read them on a future show, we may send you a prize. You can also call and leave a message on our 24 hour voicemail at 1-330-Wingman. Thanks for being a part of our RVing community!
The RV Wingman with a quote from the President!
Live from the Rose Garden at 1600 Pennsylvania Avenue, the President made a comment about “Trailers”, then corrected himself to say “RVs”. Did he really say he might get one for he and the First Lady? Also, other RV News (not good for those in Elkhart, Indiana), a Colorado couple loses their RV lemon law case and more in this Opening Segment of The RV Show USA with Alan Warren, The RV Wingman. Post your thoughts and comments below. If we read them on a future show, we may send you a prize. Thanks for being a part of our RVing community!
Why top RV brands are hated by some at local dealers
It’s a fact that the top RV brands are not well-liked by everyone at the Dealership level. While this may sound like a running joke, it’s true. Find out who doesn’t care for Flagstaff/Rockwood brands in some dealers and why in this Ask the Manufacturer segment #20-24 with Zach Rininger from the Flagstaff/Rockwood division of Forest River. If you have a question you’d like to Ask the Manufacturer or a Topic you’d like discussed, leave it on our Voicemail 24/7 at 1-330-Wingman. We may play your voicemail on the air and send you a prize.
Enough is enough for this RVer!
After years of being asked the same questions over and over with RV/Camping enthusiasts, RV Inspector (and lifelong RVer) Walt Gerber decided it was time to share his RVing knowledge in his new book, The RV Buyer’s Handbook. In this short segment, Gerber shares the “why” behind his book as well as an embarrassing move he experienced with his black tank as well as some perspective on mistakes that many RV buyers make. Post your thoughts and comments below. If we read them on a future show, we may send you a prize.
The Wingman takes off!
Stupid things people do including a bison attack, an idiot with a lit cigarette and a bucket of gasoline, new vs. used RVs, biggest thing RVers wish they new prior to buying!
Your RV may be coming apart!
It’s often said that pulling an RV is like driving through a tornado while a constant earthquake is happening. So what! In this quick visit with Zach Rininger from the Flagstaff/Rockwood division of Forest River, you’ll learn why some RVs literally come apart and others don’t. You’ll also find out the cause of many of the costly delamination issues you often hear about in this 20-22 Ask the Manufacturer segment. If you have a question you’d like to Ask the Manufacturer or a Topic you’d like discussed, leave it on our Voicemail 24/7 at 1-330-Wingman. We may play your voicemail on the air and send you a prize.
Ask the Manufacturer Segment with Tony and much More!
Take Off with the Wingman
The Wingman provides a quick overview of his weekly live stream including the “almost” tornado that ripped through his campground (and his big takeaway), a tease about his radio show monologue (hint: Here’s your sign!), a highlight of his recent fishing trip, some current RV news and a preview of what lies ahead.
Staying at the Top in the RV Industry
How does one of the Industry’s Top RV Brands continue to stay at the top after 4 decades? You’ll get a good glimpse in this quick visit with Zach Rininger from the Flagstaff/Rockwood division of Forest River in this honest, direct “non-bashing other brands” conversation with the RV Wingman in episode 20-21 of Ask the Manufacturer. Can you imagine if every manufacturer shared this level of commitment to quality and customer service? If you have a question you’d like to Ask the Manufacturer or a Topic you’d like discussed, leave it on our Voicemail 24/7 at 1-330-Wingman. We may play your voicemail on the air and send you a prize.
PPL Motorhomes needs your RV!
With so many people changing their travel and vacation plans and deciding to purchase an RV, Diana LeBlanc-Link tells the Wingman that PPL Motorhomes that she is needing inventory in a bad way and why now may be the best time ever for RV owners (who don’t use their RV much) can get top dollar for it when consigning through PPL. Diana says she’s never seen a better time for sellers to get their money “quickly” in this market and PPL has the buyers.
They Call ‘em the Wanderers!
Juggling a growing family, moving into a new home, temporarily “living out of boxes” and 2 careers can be stressful. But for Cory and Brooke Blackmon, they find “balance” with their frequent Camping trips in their home state of Georgia. These down-to-earth, enthusiastic Campers began capturing their growing family’s weekend camping trips on video and sharing them online. But their videos seemed to really connect with viewers. While producing these videos is still nothing more than a hobby according to Cory and Brooke, it’s a labor of love. For the Blackmon’s it’s all about “family time together”. And for thousands of RVers and Campers nationwide, this part-time RVing family has become a YouTube favorite.
Taking off with the Wingman! May 13, 2020
In the opening segment of this week’s Live Stream, the Wingman shares some info for Snowbirds trying to return home and what they are up against, why he’s chosen NOT to open up the swimming pool and bathrooms at his Campground in Texas, a warning about online scammers that are preying on RV buyers and sellers and the Question of the week: “French Fries or Tater Tots?” If you’ve not caught the live stream of The RV Show USA, it’s a different version (a much “looser” version of the Radio program of the same name). The live stream of the “nation’s most listened to and talked about show” about the RV lifestyle streams live every Wednesday starting at 7pm CT and features a variety of fun and informative stories and some of the most recognized RVers and influencers in the country. If you have any suggestions or comments leave us a voicemail 24/7 at 1-330-Wingman. If we play your call on the show we may send you a prize.
RV Manufacturers starting back up Post-Pandemic
After a long shut-down of all RV Manufacturing plants in Indiana, what will be the effect of the shut-down on Consumers? In this episode 20-20 of Ask the Manufacturer, Zach Rininger from the Flagstaff/Rockwood division of Forest River provides some perspective and some optimism as he shares thoughts on what may lie ahead for the RV Industry, its Dealers and Consumers in 2020. If you have a question you’d like to Ask the Manufacturer or a Topic you’d like to hear discussed, leave it on our Voicemail. We may play your Voicemail on the air and send you a prize. Once you leave your message, you may listen and re-record if you like. Our 24/7 number is 1-330-Wingman. That’s 1-330-946-4626
And Much Much More.
Take Off with the Wingman
The RV Wingman is on a roll in this segment and talks about everything “your RV being a Prison”, to BYOB at Campgrounds due to Covid-19 (it’s not what you think), to his recent fishing trip, kudo’s to Chick Fil-A and more in this opening segment of this week’s Live Stream of the Country’s most listened to and talked about show about the RV lifestyle. Got a question you’d like to have answered on the show or a topic you’d like to hear discussed? Call and leave a voicemail 24/7 and you could win a prize 1-330-Wingman.
Get High with your RV. Are you thinking what I’m thinking?
It’s the most overlooked maintenance project that causes the most amount of damage to your RV. Why do so many RVers simply overlook it? Anthony Yoder with Flagstaff/Rockwood discusses the importance of making this a regular part of your RV’s maintenance with The RV Wingman in this 20-19 Ask the Manufacturer segment. Do you have a topic you’d like to hear discussed on the Show? Do you have a question you’d like to ask the Manufacturer? Leave it on our 24 hour voicemail and listen for it to be played (and addressed) on the Show. You may leave a message of up to 3 minutes in length 24/7 at 1-330-Wingman.
Visit with the Founder of Girl Camper, Jeanine Pettit. Find out what she is up to.